With over a decade of experience across diverse IT environments, I specialize in vSphere, storage solutions, and cloud platforms like AWS, Azure, and GCP. My expertise lies in optimizing system performance and ensuring high availability for critical infrastructure.
I am a highly motivated and results-oriented Technical Consultant with extensive experience in enterprise IT infrastructure. My career journey has equipped me with a deep understanding of complex systems, from network administration to site reliability engineering and technical support for cutting-edge datacenter technologies.
My expertise encompasses designing, deploying, and managing robust IT environments, with a strong focus on virtualization platforms like VMware vSphere and data protection solutions from Cohesity. I excel in troubleshooting critical issues, developing automation scripts, and driving continuous improvement in system architecture and operations.
Beyond technical proficiency, I am passionate about leveraging technology to solve business challenges and enhance operational efficiency. My commitment to ongoing learning, combined with hands-on experience at industry leaders like AHEAD, VMware, Cohesity, and Dell EMC, enables me to deliver exceptional value and strategic guidance in dynamic IT landscapes.
10+ years of professional experience in IT Infrastructure and Technical Support
B.A.Sc. in Network Management Technology from Weber State University; Associate's Degree in Computer Systems Networking and Telecommunications from Salt Lake Community College.
Eagle Mountain, Utah, US
Available for remote work worldwide
My professional journey in the world of IT infrastructure and technical consulting.
AHEAD | June 2025 - Present
Serving as a Technical Consultant, providing expert guidance and solutions for clients leveraging advanced IT infrastructure and cloud technologies.
VMware | August 2022 - June 2025
Provided expert technical support for VMware Cloud Foundation (VCF) products, resolving complex issues and ensuring customer satisfaction.
Cohesity | September 2021 - August 2022
Managed deployment, maintenance, and operations of Cohesity clusters globally, enhancing system availability and efficiency through automation and proactive monitoring.
Pure Storage | April 2021 - September 2021
Provided technical support for Pure Storage products, focusing on enterprise storage solutions.
Dell EMC | January 2017 - April 2021
Provided comprehensive technical support for Dell EMC products, resolving customer issues and maintaining high service standards.
L-3 Communications Integrated Systems | February 2011 - July 2018
Performed test engineering duties, ensuring the quality and functionality of integrated systems.
Voonami, Inc. | August 2016 - January 2017
Provided technical support for customers, managed service tickets, and performed remote hands support for data center equipment and services.
Les Olson Company | October 2007 - February 2011
Provided service and maintenance for Sharp Electronics copiers, ensuring optimal functionality for clients.
DHL | May 2002 - October 2007
Responsible for timely and safe delivery of packages to clients.
My expertise spans across various technologies and frameworks in IT infrastructure and operations.